Pay special attention to the risk of moisture-damaged mobile phones, gaming machines, DVD players and camera equipment on the ski pass, the warning from the Competition and Consumer Agency states. Temperature shock can cause condensation and can damage electronic products. It's obvious to take DVD players for the car, gaming machines and other forms of electronic entertainment when cars and buses rush on long trips to Europe's ski resorts. However, when gaming machines, DVD players, camera equipment and other electronics are moved from the cold to the heat, condensation may occur in the products. This can happen, for example, when you go from cold slopes and into warm living rooms with phones and cameras in your pockets, or when slot machines and DVD players are in a cold car that gets warmed up. - If the game machine, DVD player or mobile phone stops working due to moisture, then there will rarely be a rescue to get in the complaint. It only applies to errors for which the seller is responsible and the seller can rarely be held liable for their products being exposed to moisture, says lawyer at the Danish Competition and Consumer Agency, Henrik Lundgaard Sedenmark.

The consumer has a responsibility to avoid moisture damage in the products.

Even though consumers have not spilled soda in the game machine or have spoken on mobile phones in snow, moisture damage may occur due to, for example, condensation water. And just moisture is often the reason why consumers lose cases in the Consumer Complaints Board. The Consumer Complaints Board's secretariat has recently settled a case where the board's experts found that a moisture damage caused the Nintendo to cease to work. Consumers had told him that he had left his son's Nintendo in the car the night and that may have been the reason why moisture was penetrated. "It's not just the mobile phones that break into damp jacket pockets. Other types of electronics such as slot machines, small DVD players and camera equipment are also exposed if they are exposed to temperature shock. It will often be the responsibility of the consumers themselves, and therefore lose if they complain later, says Henrik Lundgaard Sedenmark.

Four ways to avoid moisture:

- Do not turn on electronic products before they have the same temperature as the environment and the condensate is evaporated. - Avoid placing electronic products with wet or damp clothing. - Avoid storing electronic products in pockets that become moist from snow or rain. - Avoid storing electronic products close to the body, where they may also be exposed to moisture from perspiration - for example from the ski wear. Source: forbrug.dk

First aid for damp and wet electronics:

If you can see that screens or camera lenses are drowning or otherwise suspect that your electronic product is exposed to moisture, you may be able to save it by doing the following: - Turn off the product immediately. - Remove the battery and other loose parts - such as camera lens. - Place the parts on a warm radiator so that the water can run out and evaporate. Source: forbrug.dk